Member Spotlight – S & T Support, LLC

Whether you’re a startup, struggling or established company, your business depends on realistic strategy. Success starts with S&T Support!

As a team S&T Support will help you develop a dynamic written plan including goals and a budget, a network team, a map for growth and profit potential and so much more!

Time is money. Spend it moving forward. S&T Support will provide extensive assistance in organizing your business processes to enhance your progress. They will also guide you through building successful business habits and identifying business roles and time management practices to help you make the most of your time.

Prepare your business for its growth season. S&T Support provides guidance through the following:

Operations Manuals: simplifying into writing a clear understanding of business processes for effective employee function.

Human Resources Guidance: enhancing employee development work performance guidance and measurement and employee retention options.

Hiring Assistance: developing interview questions, assistance in interviews and training.

Developing position descriptions: identifying expectations of employer and needs to be met, and creating written position descriptions to assist in hiring and retention of dynamic employees.

Member Spotlight – Pfaff-Karren Insurance

In 1947, John Pfaff opened John Pfaff & Co in downtown Independence. John had a reputation for his commitment and amazing personal service that he gave his clients and friends. As the agency grew, he took a partner: Thomas Karren. In the mid-1970’s, John’s son Tom joined the agency. John would retire in 1978, and Tom Pfaff and Tom Karren formed the newly named Pfaff-Karren Insurance. The agency moved into the brand new Central Plaza in 1980, where it’s still located today. Tom and his family are legendary supporters of both our community and Central High School sports. After 40 years in the insurance agency, Tom Pfaff decided to start his retirement process and sold the agency to Karen Frascone and Kristin Thomas.

We pride ourselves on having many 3rd and 4th generation clients, which speaks volumes to the continued commitment and personal service John Pfaff believed in.

Karen grew up on a dairy farm in Wisconsin. Both she and her husband Joe graduated from the University of Wisconsin, then spent a year hitchhiking through Europe. They came to Oregon in 1979, and settled in Dallas. She worked for the law firm of Shetterly, Irick and Shetterly in Dallas until 1998, and became a licensed life and health insurance agent in 2000. She joined Pfaff-Karren Insurance in the fall of 2010.

​In the process of building her client base in the early 2000s, Karen tried using colorful business cards and became the “lady with the purple business card.” She has been a member of the Salem Chamber of Commerce since 2001, and has served as a Chamber Ambassador. She has been appointed to the Board of the Monmouth Independence Chamber, and have assisted with fund raising for Partnerships in Community Living. Karen is one of two agents authorized to offer Sons of Norway insurance products in Oregon, and she is actively involved on the board of Thor Lodge, Salem Sons of Norway, as well as the Eugene Sons of Norway Sonja Lodge.

Karen and Joe still live in the first home they bought in Dallas in 1981. She loves to work on the yard and plant as many flowers as possible. They are passionate travelers, especially to Europe and anywhere tropical.

Kristin was raised in Polk County, graduating from Dallas High School. Before entering the insurance industry, Kristin worked for the State of Oregon. She became licensed in Life & Health and Property & Casualty in 2009, purchasing TNT Insurance Services LLC in 2014. She moved to Pfaff-Karren Insurance in June of 2016 with her assistant, Alondra Hernandez., The next year, she purchased Pfaff-Karren Insurance with her partner, Karen Frascone.

​Currently, Kristin lives in Dallas, and is the mother of 5 wonderful children, and loves being a grandma as well! She is active in her community in regards to improving the access and availability for human services. As a business owner, she is involved with Polk County Community Connect, Polk County Family & Community Outreach, and personally participates in the Mid-Valley Suicide Prevention Coalition.

We encourage you to stop in and say hello. As always the coffee is on and our door is open.

Member Spotlight – NW Natural

Serving Northwest Communities for 160 years

In 1852, H. C. Leonard and John Green moved from Astoria to Portland. A few years earlier, after emigrating from the East Coast, they had founded a store serving the frontier community. But believing that Portland was the city of the future, they moved upriver.

Among other businesses, they founded a gas company. Their purpose was to bring gas lamps to Portland’s streets, homes and businesses. On Jan. 7, 1859, they obtained a perpetual franchise from the territorial government to distribute gas. Weeks later, on Feb. 14, Oregon became a state.

Today, 160 years later, NW Natural carries on the tradition started by Leonard and Green and the Portland Gas Light Co. A business that started with 49 customers in one square mile of Portland now serves more than 750,000 homes and businesses in 140 communities in Oregon and Southwest Washington.

NW Natural employees are committed to making a difference in the communities where we live and work.

Our employees care about the people and needs in our neighborhoods. That’s why many of us spend hours volunteering for causes we are concerned about. And it’s why “Caring” was thoughtfully added to the list of our company’s core values.

NW Natural is a wholly-owned subsidiary of NW Natural Holdings, and is headquartered in Portland, Oregon. NW Natural also serves customers out of resource centers in Albany, Astoria, Coos Bay, Eugene, Lincoln City, Salem and The Dalles in Oregon, and Vancouver, Washington.

 

Member Spotlight – Home Comfort

Today’s homes and businesses are designed to incorporate ultimate levels of both comfort and functionality. Heating and air conditioning are among the most important elements for overall comfort. Beyond comfort, your heating and cooling systems use the most amount of energy and are responsible for the majority of your monthly power and gas bills. However, each year manufacturers and installers continue to improve and make heating and cooling systems more affordable and energy-efficient.

At Home Comfort, Inc., we’ve watched the HVAC industry grow and change for more than 60 years. From the beginning, our mission has been to provide quality installation, maintenance, and repair services at affordable prices for residential and commercial clients. Our team uses its decades of experience for your benefit, and we’re always on hand to help with all your heating and cooling needs.

Be sure to visit the long-time Chamber member for your heating and air conditioning needs.

What does the Chamber do for my business?

It doesn’t matter what your industry is or what business you are in, support is key. Support from like-minded people can help you to find success.  There are many resources that we all tap into, like online groups or social media, but a largely untapped resource is on the community level. The Chamber of Commerce in your local community can be a huge untapped resource.

Helping Keep Small Business Alive

Every community has a Chamber of Commerce, or at least they should. The goal of any Chamber is to help to further the interests of small businesses in a local area. The activities can range from hosting events, to lobbying local representatives to charitable works for the betterment of the community.

How Can it Help You?

  • As a small business owner it is imperative that you network. The Chamber of Commerce gives you the opportunity to meet with other local business owners and network. Of course they also present business owners in a positive light to the community.
  • The Chamber of Commerce is essential to the growth and in some cases the revitalization of a local area. Through lobbying activities and grant preparation activities the Chamber of Commerce can help to find some much needed funding to improve a local area.
  • Free marketing. As a member of the Chamber of Commerce you will get free promotion. Many people use their local Chamber as an authority to find products and services. Of course that free promotion spills over to your ability to market business to business because you will have access to the list of other business owner members.
  • Exclusive advertising perks are also a benefit of the Chamber of Commerce. In many local publications members of the Chamber of Commerce are listed. It also adds credibility to your business when you are a member.

The Chamber of Commerce should be viewed as your business partner. It is a valuable tool for any small business owner and it should be fully embraced.

Located in downtown Dallas Oregon, the Dallas Area Chamber of Commerce is home to a diverse community populated by unique businesses. We believe that a healthy business community results in a thriving community. It is our desire to be a catalyst for business growth and development. Learn more about becoming a member by emailing us at info@dallasoregon.org or calling 503-623-2564

5 Common Questions Answered About Chamber of Commerce

What is a Chamber of Commerce?
A Chamber of Commerce is a panel of businesses and commercial organizations that typically exist on a variety of levels, ranging from state, county, city, and town. Despite common misconceptions, a Chamber of Commerce is more akin to a fraternal organization; in most cases, a Chamber of Commerce does not receive public or governmental funding – a large majority of Chambers of Commerce is existing today survive as a result of donations and membership dues.
 
What Does a Chamber of Commerce Do?
The role of a local or statewide Chamber of Commerce varies on a case-by-case basis. In certain cases, a Chamber of Commerce will hold meetings in order to discuss current events taking place within the commercial or business community existing within a particular jurisdiction; in other cases, the Chamber of Commerce will create structuring and developmental plans with regard to the establishment of a local commercial and business community.
Although the bulk of Chambers of Commerce of do not retain any legal or civic jurisdiction over the events taking place within their respective locality, a Chamber of Commerce may exist as a ‘grassroots’ organization interested in the upkeep and oversight of locally-owned businesses.
 
 
Where Does a Chamber of Commerce Get its Funding?
Although there exists no uniform standard for a procedure with regard to the funding of a Chamber of Commerce, a bulk of Chambers of Commerce in existence maintain their respective operations as a result of private donations, membership dues, and fundraising; it is not uncommon for a local Chamber of Commerce to sponsor an event within their respective area of residence in order to not only raise funding, but also to raise awareness with regard to the presence of that particular Chamber of Commerce.
Types of Chambers of Commerce
Due to the fact that a Chamber of Commerce will typically operate as a private organization, membership may be limited as per applicable regulations. However, this also allows businesses and commercial operations to convene and organize their own respective Chamber of Commerce. In many cases, members of a particular Chamber of Commerce will share commercial similarities; some examples of various types of Chambers of Commerce are as follows:
A Chamber of Commerce consisting of locally-owned and operated business and commercial operations
A Chamber of Commerce consisting of many service providers existing in a specific location
A Chamber of Commerce interested in raising awareness of local businesses, which may result in petitions to disallow national chains or retail stores from entering a specific location
A Chamber of Commerce may allow for a systematic network of products and service within its individual location; this can include local manufacturers connecting with local retailers in order to localize business and commerce
 
 
What are Some Issues Discussed by a Chamber of Commerce?
Although there exists no set standard for meeting itineraries undertaken by the varying natures of Chambers of Commerce, a specific Chamber of Commerce may address the following concerns:
Reports of commercial profits rendered by local businesses
The formation of subcommittees in order to protect local businesses and commercial markets
The proposal of reforms to local and state governments
The application for grants and funding