Member Spotlight – Pfaff-Karren Insurance

In 1947, John Pfaff opened John Pfaff & Co in downtown Independence. John had a reputation for his commitment and amazing personal service that he gave his clients and friends. As the agency grew, he took a partner: Thomas Karren. In the mid-1970’s, John’s son Tom joined the agency. John would retire in 1978, and Tom Pfaff and Tom Karren formed the newly named Pfaff-Karren Insurance. The agency moved into the brand new Central Plaza in 1980, where it’s still located today. Tom and his family are legendary supporters of both our community and Central High School sports. After 40 years in the insurance agency, Tom Pfaff decided to start his retirement process and sold the agency to Karen Frascone and Kristin Thomas.

We pride ourselves on having many 3rd and 4th generation clients, which speaks volumes to the continued commitment and personal service John Pfaff believed in.

Karen grew up on a dairy farm in Wisconsin. Both she and her husband Joe graduated from the University of Wisconsin, then spent a year hitchhiking through Europe. They came to Oregon in 1979, and settled in Dallas. She worked for the law firm of Shetterly, Irick and Shetterly in Dallas until 1998, and became a licensed life and health insurance agent in 2000. She joined Pfaff-Karren Insurance in the fall of 2010.

​In the process of building her client base in the early 2000s, Karen tried using colorful business cards and became the “lady with the purple business card.” She has been a member of the Salem Chamber of Commerce since 2001, and has served as a Chamber Ambassador. She has been appointed to the Board of the Monmouth Independence Chamber, and have assisted with fund raising for Partnerships in Community Living. Karen is one of two agents authorized to offer Sons of Norway insurance products in Oregon, and she is actively involved on the board of Thor Lodge, Salem Sons of Norway, as well as the Eugene Sons of Norway Sonja Lodge.

Karen and Joe still live in the first home they bought in Dallas in 1981. She loves to work on the yard and plant as many flowers as possible. They are passionate travelers, especially to Europe and anywhere tropical.

Kristin was raised in Polk County, graduating from Dallas High School. Before entering the insurance industry, Kristin worked for the State of Oregon. She became licensed in Life & Health and Property & Casualty in 2009, purchasing TNT Insurance Services LLC in 2014. She moved to Pfaff-Karren Insurance in June of 2016 with her assistant, Alondra Hernandez., The next year, she purchased Pfaff-Karren Insurance with her partner, Karen Frascone.

​Currently, Kristin lives in Dallas, and is the mother of 5 wonderful children, and loves being a grandma as well! She is active in her community in regards to improving the access and availability for human services. As a business owner, she is involved with Polk County Community Connect, Polk County Family & Community Outreach, and personally participates in the Mid-Valley Suicide Prevention Coalition.

We encourage you to stop in and say hello. As always the coffee is on and our door is open.

Member Spotlight – Home Comfort

Today’s homes and businesses are designed to incorporate ultimate levels of both comfort and functionality. Heating and air conditioning are among the most important elements for overall comfort. Beyond comfort, your heating and cooling systems use the most amount of energy and are responsible for the majority of your monthly power and gas bills. However, each year manufacturers and installers continue to improve and make heating and cooling systems more affordable and energy-efficient.

At Home Comfort, Inc., we’ve watched the HVAC industry grow and change for more than 60 years. From the beginning, our mission has been to provide quality installation, maintenance, and repair services at affordable prices for residential and commercial clients. Our team uses its decades of experience for your benefit, and we’re always on hand to help with all your heating and cooling needs.

Be sure to visit the long-time Chamber member for your heating and air conditioning needs.

Member Spotlight – The Grand Hotel

The Dallas Area Chamber of Commerce serves beyond the borders of the City walls of Dallas, Oregon.  Salem businesses have found value in being a part of our organization.  The Grand Hotel in Salem is one of those businesses.  Oversized, beautifully appointed, and newly renovated Hotel accommodations just over the bridge in Salem, Oregon.  The Grand Hotel features 193 luxurious and comfortable rooms and premier suites.  Headquarters hotel for the Salem Convention Center, they are a 100% non-smoking facility.  Their room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups.  Proclaimed by many to definitely be the most elegant and spacious rooms in Salem, Oregon.  The team at The Grand Hotel invite you to transition from productivity to reward in the Willamette Valley’s most refined hotel.  The Hotel, Restaurant and Convention Center are all Earth WISE certified too, so the environmentalist in you can rest assured that while you bathe in luxury you are also helping to protect the environment.  If you are looking for a great meeting space, consider making your next meeting or event a success by using the myriad meeting spaces.  The Grand Hotel in Salem adjoins the Salem Convention Center with 30,000 square feet of meeting space, successfully hosting groups of anywhere from 5 to 1500 people.  Offering first-class catering and banquet services.  Be sure to look them up when you’re having some Salem adventures.

What do Chamber Ambassadors do?

The Dallas Area Chamber Ambassadors are volunteers from the community that serve as the welcome committee for new members, help with membership campaigns and act as liaisons related to networking/social events sponsored by the Chamber.

As the Chamber’s member touch committee, the Ambassadors perform many important tasks for the Chamber. Most importantly, they help recruit and retain members, assisting the Chamber in meeting its membership goals for the year.

To become a Chamber Ambassador, an individual must be an employee of a Chamber member.

Chamber Ambassadors are active members of the Chamber who enjoy the benefits of the Chamber and have a desire to serve by sharing these benefits with others.

Chamber Ambassadors have the opportunity to participate in high-visibility networking throughout the year and are often recognized at Chamber events.

Chamber Ambassadors receive a Chamber Ambassador badge, which many consider an honor to wear.

Chamber Ambassadors are often the first Chamber members to learn of new programs and events being introduced to the community.

Chamber Ambassadors create business relationships with local businesses while serving the community.

Chamber Ambassadors are expected to attend Ribbon Cuttings, Grand Openings, Business After Hours Mixers and Wake Up Wednesday meetings.

If you have interest in being a part of this group of community catalysts email us at info@dallasoregon.org

5 Common Questions Answered About Chamber of Commerce

What is a Chamber of Commerce?
A Chamber of Commerce is a panel of businesses and commercial organizations that typically exist on a variety of levels, ranging from state, county, city, and town. Despite common misconceptions, a Chamber of Commerce is more akin to a fraternal organization; in most cases, a Chamber of Commerce does not receive public or governmental funding – a large majority of Chambers of Commerce is existing today survive as a result of donations and membership dues.
 
What Does a Chamber of Commerce Do?
The role of a local or statewide Chamber of Commerce varies on a case-by-case basis. In certain cases, a Chamber of Commerce will hold meetings in order to discuss current events taking place within the commercial or business community existing within a particular jurisdiction; in other cases, the Chamber of Commerce will create structuring and developmental plans with regard to the establishment of a local commercial and business community.
Although the bulk of Chambers of Commerce of do not retain any legal or civic jurisdiction over the events taking place within their respective locality, a Chamber of Commerce may exist as a ‘grassroots’ organization interested in the upkeep and oversight of locally-owned businesses.
 
 
Where Does a Chamber of Commerce Get its Funding?
Although there exists no uniform standard for a procedure with regard to the funding of a Chamber of Commerce, a bulk of Chambers of Commerce in existence maintain their respective operations as a result of private donations, membership dues, and fundraising; it is not uncommon for a local Chamber of Commerce to sponsor an event within their respective area of residence in order to not only raise funding, but also to raise awareness with regard to the presence of that particular Chamber of Commerce.
Types of Chambers of Commerce
Due to the fact that a Chamber of Commerce will typically operate as a private organization, membership may be limited as per applicable regulations. However, this also allows businesses and commercial operations to convene and organize their own respective Chamber of Commerce. In many cases, members of a particular Chamber of Commerce will share commercial similarities; some examples of various types of Chambers of Commerce are as follows:
A Chamber of Commerce consisting of locally-owned and operated business and commercial operations
A Chamber of Commerce consisting of many service providers existing in a specific location
A Chamber of Commerce interested in raising awareness of local businesses, which may result in petitions to disallow national chains or retail stores from entering a specific location
A Chamber of Commerce may allow for a systematic network of products and service within its individual location; this can include local manufacturers connecting with local retailers in order to localize business and commerce
 
 
What are Some Issues Discussed by a Chamber of Commerce?
Although there exists no set standard for meeting itineraries undertaken by the varying natures of Chambers of Commerce, a specific Chamber of Commerce may address the following concerns:
Reports of commercial profits rendered by local businesses
The formation of subcommittees in order to protect local businesses and commercial markets
The proposal of reforms to local and state governments
The application for grants and funding

Citizen’s Bank – Dallas Branch

More than 60 years have now passed since a small group of community and business leaders met in April 1957 and voted to establish a home-owned bank in Corvallis. The organizers said they intended to “fill a need for a friendly banking service dedicated to all of the community and to the building of a thriving local economy,” according to an early newspaper report.

Less than six months later, on October 5, 1957, Citizens Bank of Corvallis opened for business in a leased building on the northeast corner of Second and Madison streets. The Bank began operations with seven employees.

From those humble beginnings, Citizens Bank has blossomed to become one of the most successful and stable community banks in the country. Today, Citizens Bank is home to more than 160 customer-focused employees, and our 15 Branches proudly provide comprehensive banking services to individuals and businesses in 13 Willamette Valley communities spanning eight Oregon counties.

At Citizens Bank we put people first and recognize that when our customers succeed the Bank and the community will prosper as well.  Our expertise related to small to medium size businesses, agriculture and professionals, allows us to provide customizable loan services as well as a full suite of business banking products to help you and your business grow.

At Citizens Bank, we believe that our success is directly linked to the overall health of the region we serve. Since 1957, we have committed ourselves to improving the communities in which we live, work, and play. We honor that commitment daily by providing a full range of banking services with a personal, hometown touch; by supporting the continued prosperity of local businesses; and by emphasizing honesty, integrity, and fairness in our relationships with customers, co-workers, and neighbors.  Here in Dallas just one example is the branch manager, Jake Stamas, is involved with Rotary, Chamber Ambassadors and serves as Visitors Center board president.  This bank is truly dedicated to serving their communities.

The Genius of Asking ‘What If?’ Questions

Again we feature a guest writer.  John Hittler, Father of 7, husband, difference maker, transformational business coach, generous, bold. Author of The Motivation Trap (Oct, 2018)  Featured writer for forbes.com

“Ever wonder how leaders change the world? It’s simple, really. They make declarations that do just that. They can sound something like this:

  • “I’m going to get into the best shape of my life this year!”
  • “Our team is building our second product, and it will be twice as profitable as the first.”
  • “We’re going to take the White House and change the course of history!”

Declarations can be pretty dramatic, or they can be simple and straightforward. But one thing is certain: Without them, nothing changes. We simply stick with the current paradigm or the old declaration.

Where, then, do declarations come from? The most effective place is a “what if?” question.

Why Start Things With A Question?

That’s a great question, really.

Questions literally open up (and close) pathways in your brain. Like an itch, questions need to be scratched. When a great question is posed, whether in a team meeting or at a family dinner, our brains race to answer them (or in the case of teenagers, avoid them like the plague).

Consider the relative power of questions that we hear often:

  • “When will you be home from the movies?”
  • “Where are we going on vacation?”
  • “How do we get this project moving forward again?”

With questions such as these, our brain knows pretty much what to do since there are similar precedents and experiences we have from the past. Our brain uses these precedents to find or quickly create an acceptable answer.

So why, then, is a “what if?” question so much different? And why do leaders and visionaries use “what if” questions so fluidly?

The Power Of A “What If?”

With a normal question, your brain quickly and transparently uses previous information, data or situational experiences to concoct an acceptable answer.

With a “what if?” question, your brain usually holds no previous precedent, paradigm or example to rely upon for an acceptable answer, so the answer heads to a different area of the brain. When this happens, we often say out loud, “Great question!”

“What if?” questions force us to imagine or create, often calling forth strong emotions. Consider the structure and possibilities of the following two questions:

  • “Where are we going on vacation this year?”
  • “What if we enjoyed our best vacation ever this year?”

Both deal with the quality and details associated with an annual ritual for many families, a great break designed for fun, relaxation and togetherness.

With the first structure, “Where are we going on vacation this year?” notice how your mind immediately conjures up options that are most likely known entities: perhaps a traditional family meeting spot or a favorite “comfort” vacation like a lake house or cottage.

With the second structure, “What if we enjoyed our best vacation ever this year?” you notice that the structure of the question produces a new mandate: “best ever!” That standard or mandate could certainly be achieved by the structure of the first question, however, it is not required. Hence, the power and the subtle genius of “what if?”!

When SpaceX was founded, which question do you suspect Elon Musk asked: “How do we create private space travel for individuals?” or “What if we create a private space travel company for individuals?”

The second question leads much more easily to a beautiful, powerful act, namely a declaration of a previously impossible (or improbable) outcome.

How To Start

If “what if?” questions are so powerful, when can you utilize them best? The answer is simple: Anytime when a change, large or small, is what you’re after.

Consider these areas/themes to ask great “what if?” questions:

  • Health: “What if I felt energetic, focused and ready to go every morning?”
  • Adventure: “What if I took the most outrageous adventure of my life this year?”
  • Wealth/Investments: “What if I had $5 million in liquid assets invested by 2025?”
  • Learning: “What if I finally learned to paint with watercolors?”
  • Team: “What if we doubled our sales this year?”

The list seems endless. Where the mind can conceive it, the question can be asked and then answered in the form of a powerful, world-changing declaration. Declarations have that power. Simply asking the question and making the declaration to change shifts your entire world and the quality of your life.

What Comes First For You?

If you are going to change the world, or at least your little part of it, start with one theme or category. Pick a simple theme that will pay big dividends. Health is a great one, as everyone can envision a higher version of vitality, energy, weight and strength.

Ask a simple question, like, “What if I were in the best shape of my life?”

You’ll transform your world more so than if you were standing still.”

Member Spotlight – MAK Grills

MAK Grills is a family and veteran owned, US-based company rooted in over 25 years of metalworking and fabrication experience. An acronym for Matt, Alex & Kal, MAK Grills got its start from our desire to create a pellet grill that measured up to our high quality standards. We wanted to create a pellet grill company that truly put quality and customer service squarely where they should be, at the core of who we are.

Upon discovering pellet grilling, we instantly loved the idea of precision-control and genuine smoke flavor, but we had long been disappointed by models that kept falling short of what we knew a pellet grill could be. At MAK, our grills have been designed without cutting any corners to be nothing short but best-in-class, reaching the peak balance of temperature control and real smoke flavor.

We are often asked, “Why do your units cost more than most of your competitors?” The simple answer is, their units are built overseas and have a fraction of the features found on MAK Grills.

The saying, “You get what you pay for” has never been truer than right now. In a world filled with disposable products, MAK Grills stands out as a manufacturer that cares about building long-lasting products that customers can enjoy for many years. Many of our grill components are made of stainless steel, so they won’t rust, and will last for years to come. We design our grills to exceed your expectations for a quality product.

https://makgrills.com/

Red, White, BOOM! Happy Independence Day!

Independence Day 2018, also known as Fourth of July, is a federal holiday observed yearly on July fourth. It is the anniversary of the publication of the declaration of independence of the United States of America from Great Britain in 1776.

Dallas will once again be celebrating the Fourth of July in a big way; Red, White, BOOM! We invite you to join us Wednesday for a spectacular day and evening for family fun as we recognize our service men and women with a beer garden, vendors, non-profit hosted games, field games, live band, a DJ, food trucks, and of course the first-rate fireworks show at dusk. The celebration will continue on July 6th with the sanctioned BBQ Competition Smoke of the Dragon!

All activities will be held at the Roger Jordan Community Park. Dallas Fire and EMS Department will light off the show from LaCreole Middle School. Citizens are encouraged to grab their chairs, blankets and family for the celebration. Come down early to pick your spot!

If you are headed to Keizer to celebrate this Fourth of July be sure to pick up your ticket to the Salem-Keizer Volcanoes 12th Annual Patriotic Tribute baseball game. With his family in attendance, the Salem-Keizer Volcanoes will Thank, Honor, and Salute the “Ultimate Sacrifice” of Fallen Marine, Sergeant Ian Tawney of Dallas.  This annual salute to fallen heroes will honor one of our own local heroes.  Tickets may be close to sold out but check for yourself by clicking here.

Look At People As People

Our chamber hosts a monthly business education luncheon. This last month brought the owner of Salem company, Bob Dalton of Sackcloth & Ashes, who talked about using Instagram for business growth. He made some excellent points about the value of Instagram as well as some great tips on using it to its fullest potential.

However, what he closed with was potentially the most impactful thing he said. I asked him to give us some parting words of wisdom. What he shared with us had little to do with social media. He said the greatest piece of advice he could give is to begin viewing people as people as people. We must consider their identity, not their role in the community or the struggles they have or even their best qualities, we must consider them as a fellow person.

It may seem like semantics to say, a person who is homeless verses a homeless person. Or, owner of “business X” verses Lisa. Or drug addict versus person with a drug addiction.  Or, Republican verses Joe. But in reality, when we can think of people for who they are, we place a value on them. A positive value. When people have value in others’ eyes aren’t they more likely to respond well when disagreed with? In my experience, they are.

It may sound like I’m trying to portray a “Pollyanna” sort of reality where everyone thinks positive and the world is better. That’s not realism. But we can be real and kind. Next time you’re tempted to sling mud at a person because they differ from you, think of them as a person like you are a person. No better, no worse. Maybe, just maybe, we can take Bob’s second final word of wisdom and “start to focus on promoting solutions rather than just opposing problems.”