New Member

Dallas Chamber of Commerce and Visitors center is pleased to welcome a new member; Pfaff-Karren Insurance!

Pfaff-Karren Insurance is a leading insurance agency in the greater Polk County area. Since 1947, they have been serving their clients and meeting their individual needs. They look forward to working with you!

In 1947, John Pfaff opened John Pfaff & Co in downtown Independence. John had a reputation for his commitment and amazing person service that he gave his clients and friends. As the agency grew, he took a partner: Thomas Karen. In the mid-1970โ€™s, Johnโ€™s son Tom joined the agency. John would retire in 1978, and Tom Pfaff and Tom Karren formed the newly named Pfaff-Karren Insurance. The agency moved into the brand new Central Plaza in Independence in 1980, where it is still located today. Tom and his family are legendary supporters of both our community and Central High School sports. After 40 years in the insurance agency, Tom Pfaff decided to start his retirement process and sold the agency to Karen Frascone and Kristin Thomas.

Kristin was raised in Polk County, graduating from Dallas High School. Before entering the insurance industry, Kristin worked for the State of Oregon. She became licensed in Life & Health and Property & Casualty in 2009, purchasing TNT Insurance Services in 2014. She moved to Pfaff-Karren Insurance in June of 2016 with her assistant, Alondra Hernandez. The next year, she purchased Pfaff-Karren Insurance with her partner, Karen Frascone.

Karen grew up on a dairy farm in Wisconsin. Both she and her husband Joe graduated from the University of Wisconsin, then spent a year hitchhiking through Europe. They came to Oregon in 1979, and settled in Dallas. She worked for the law firm if Shetterly, Irick, and Shetterly in Dallas until 1998, and became a licensed life and health insurance agent in 2000. She joined Pfaff-Karren Insurance in the fall of 2010.

They pride themselves on having many 3rd, and 4th generation clients, which speaks volumes to the continued commitment and personal service John Pfaff believed in.

We encourage you to stop in and say hello. As always, their coffee is on and their door is open.