Tribes by Seth Godin

In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.

Since it was first published almost a decade ago, Seth Godin’s visionary book has helped tens of thousands of leaders turn a scattering of followers into a loyal tribe. If you need to rally fellow employees, customers, investors, believers, hobbyists, or readers around an idea, this book will demystify the process.

It is human nature to seek out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads).  Now the Internet has eliminated the barriers of geography, cost, and time. Social media gives anyone who wants to make a difference the tools to do so.

With his signature wit and storytelling flair, Godin presents the three steps to building a tribe: the desire to change things, the ability to connect a tribe, and the willingness to lead.

If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma led a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, ran her internal tribe of marketers from her cube in Seattle.

Tribes will make you think—really think—about the opportunities to mobilize an audience that are already at your fingertips. It’s not easy, but it’s easier than you think.

The Servant – James C. Hunter

The concept of servant leadership has always captivated. I’ve seen many liters in my life some of which have been absolutely horrific and how they lead.   they are dictators they are angry they do not think about the result of their actions to those that they lead at least that’s what it seems. but a servant leader those who I’ve been able to watch always consider what’s best for those in their care

As I finished my degree I was required to read the book The Servant by James C Hunter.  It was one of those books that I did not want to put down as it spoke to my soul about the real characteristics of a true leader, someone that doesn’t just mandate they influence and inspire.

In this absorbing tale, you watch the timeless principles of servant leadership unfold through the story of John Daily, a businessman whose outwardly successful life is spiraling out of control. He is failing miserably in each of his leadership roles as boss, husband, father, and coach. To get his life back on track, he reluctantly attends a week-long leadership retreat at a remote Benedictine monastery.

To John’s surprise, the monk leading the seminar is a former business executive and Wall Street legend. Taking John under his wing, the monk guides him to a realization that is simple yet profound: The true foundation of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice.

I agree with Hunter 100% when he writes, “The role of the leader is a very high calling.” And remember: whether you lead a corporation, team, troop, department, or family, you are a leader. The Servant offers terrific insights for going beyond average to truly fulfill a meaningful, purposeful leadership role, no matter what that role might be.

Don’t Dress Down

Networking outside the office is your best chance to meet new people beyond your corporate circle who can help promote your career. It’s also a no-man’s land when it comes to the dress code.

Networking is not an interview, and once outside the office, the strict rules of the dress code no longer apply. You’re left on your own to overdress and look like you don’t belong or under dress and look like you’ll never belong.

If you’re not sure what everyone will be wearing, ask around to ensure that you won’t be the only one sans suit. When in doubt, business casual is your best bet. But the clothes call could run the gamut from a suit to jeans. Networking outside the office, with more focus on culture and entertainment, is also the perfect opportunity to be more fashion forward and express yourself. This is not a free pass to don your sequined ‘80s jumpsuit, but wear your favorite colors; accessorize; and, most of all, smile.

Remember, dress for success every day, no matter what’s on the agenda – you never who you will run into on your lunch break. Our appearance contributes to how people perceive us. Take control of your appearance. Make sure people perceive you the way you want to be perceived.

Can We Talk?

In today’s society, instant gratifications has infiltrated the workplace in all areas of communication. This has changed how colleagues and management interact. However, this change is not necessarily for the better. We have moved from submitting meeting requests on paper or via the phone, to emails, and now on to instant messages or texts. The expected response time has decreased dramatically from a business day to several hours, and in some cases down to just several minutes or even seconds.

There are some people who do not even employ these types of communication. They simply walk right into their colleague’s office and begin discussing whatever topic is on their mind. This is very disrupting to the other person’s productivity. They have not only been interrupted from their train of thought and have to find it again, but are now expected to remember a meeting, for example, that they have only heard about verbally, versus through at least an email for reference.

Communication etiquette does not need to remain a lost art. Here are a few examples of places where the most common etiquette pitfalls occur and how to resolve these issues.

Email – An email is essentially a business letter that is delivered to the recipient in minutes versus days. Email is considered a standard for of communication in the workplace. However, many treat it too causally. All emails should be kept formal. The use of emoticons and excessive punctuation would never happen in a formal business letter. Therefore, they should not appear in emails sent from your work email address. An easy way to make sure that you are on track with proper email etiquette is to ask yourself, “If there was ever an issue that my boss needed to get involved with, and this email had to be pulled out as part of the resolution, is it something that I want my boss to see?”

Meetings – It is very tempting to walk up to a team member’s desk for a quick meeting, especially in open office settings. This is not only distracting, but considered rude by the staff member and others working near them. You can set an example of how to properly set up a meeting by showing your subordinates what to do. Next time you want to meet with someone in your office, even if it is urgent, do not say, “Come to my office right now.” Instead, show that person proper etiquette by sending a message stating, “I need to meet with you in my office immediately. Please finish what you are going and come see me.” This tells the person that even though you have something urgent to discuss, you respect the fact that he is in the middle of something and are willing for him to complete his thought or his task before meeting with you. When you do meet, do so in your office or an empty conference room (i.e. behind closed doors) so others are not disturbed. When you extend this sort of respect, your subordinates will begin to extend this behavior as well.

Cell phones, tablets, etc. in meetings – it is a myth that multitasking makes us more productive and efficient. If you look in on most meetings, you will see a few people with their heads down checking their email or social media accounts. This is disrespectful to the person speaking or presenting. Set the standard by employing a universal rule that cell phones, tablets, computers, etc. are not allowed in meetings of any sort, unless otherwise stated. Ensure that you follow this rule too, so that even if you are not conducting the meeting, you are showing your subordinates that you respect the presenter and what he has to say.

Conversations with colleagues – Humans are social creatures by nature. Having a conversation about your weekend with colleagues at lunch is perfectly acceptable. Walking from office to office, or cubicle to cubicle, and striking up conversations while others are working is not acceptable. It is also important to remember the necessary separation between work life and personal life. Sharing too much personal information can negatively impact your image. The rule of thumb is to stick to neutral topics, maintain a more neutral position, and always keep the conversation light and positive.

It is important to practice proper etiquette when utilizing all forms of communication. Doing so shows respect to your clients, customers, and coworkers.

How To Combat Burnout

Even if you love your job, it’s common to feel burnt out from time to time. Perhaps you just wrapped up a big project and are having trouble mustering motivation for the next one. It could be that your home life is taking up more of your energy than usual. Or maybe, you’re just bored.

Burnout – the mental and physical exhaustion you experience when the demands of your work consistently exceed the amount of energy you have available – has been called the epidemic of the modern workplace. So you need to find ways to “put gas back in your tank.” Here are some ideas for how to do that:

  1. Take breaks during the workday. Take a walk or go for a run. Have lunch away from your desk. But take your breaks at the right time. When our energy is highest – often in the morning – you should focus on work and maximize your productivity. Tackle your toughest challenges at those times, then step away for a rest.
  2. Put away your digital devices. Place your smartphone in a basket or drawer when you arrive home so you’re not tempted to pick it up and check your email; or you might devise a rule for yourself about turning it off past 8 pm.
  3. Do something interesting. Instead of concentrating on limiting or avoiding work in your off-hours, do an activity you find interesting. Even if that activity is taxing, like a sport, it is better for you than simply relaxing.
  4. Take long weekends. The break does not need to be a two-week vacation, it could be as simple as a three, or four day weekend. While you’re away, though, don’t call the office, or check your email.
  5. Focus on meaning. If your job responsibilities preclude immediate time off try focusing on why the work matters to you. Connecting your current assignment to a larger personal goal will help you fight the temptation to slack off. However, this may provide only temporary relief.

Make sure it’s really burnout. If none of these strategies work, you could be dealing with something more serious. If you’re listless and fatigued but still feel effective on the whole, then it’s probably just burnout. However, if you feel as though you’re not making progress and that the work you do doesn’t seem to matter, it’s a different problem

World Cup Avicii Mac Miller Stan Lee “Black Panther” Meghan Markle AnthonyBourdain Stephen Hawking

Business Ethics

The Dallas Area Chamber of Commerce recently received an email from an involved citizen. We felt it was important to share with our community.

Good morning Mr. Shinn!

I just wanted to send the Dallas Chamber some positive feedback- a student I tutor on the weekends was working on a business project at our session, and she ended up on the chamber website… She thought you would like to know that we explored it and found excellent info for her project, so she says thank you 🙂 And- Sophia and I thought we could return the favor by sharing another educational business resource we found, so she picked one out and I told her I’d send it today… “Guide to Business Ethics” — https://onlinebusiness.northeastern.edu/neu-msf/guide-to-business-ethics/

Sophia thought it would be a good addition to the DACC’s Business toolkit page (this one https://dallasoregon.org/business-toolkit/) because “it has really helpful information on business ethics and why it’s important.” I hope you can add it-Sophia would be so proud to see that her research & contribution were helpful… and I’d love to show her at her next tutoring session 🙂 Thanks so much JD and Happy Thanksgiving!!

Sincerely,
Sophia & Miss DeCesare

The Dallas Area Chamber of Commerce strives to help grow and educate our business community. It was great to hear how our site was helpful and even more encouraging that Sophia is looking into concepts for business.

The article that Sophia was so kind to recommend discusses the importance of having a code of ethics, and how it can negatively or positively affect a business’s reputation. People want to work with companies, and with people who uphold strong ethics concerning both their customers and their employees.

Businesses will, at times, find themselves needing to validate, and assess their code of conduct. “When there is public trust in an organization’s actions, the company can succeed. And when the employees who participate in creating and sustaining the company culture believe in what the business stands for, then the company can continue to thrive from the inside out…” The Dallas Area Chamber of Commerce strongly recommends following the above link.

We are so grateful to receive feedback from young, involved citizens such as Sophia, and Edith. Thank you again Sophia for passing on this information, and to Edith for helping to educate our youth!

Mid-Willamette Valley Leadership Summit

On November 6th, from 9 am to 2 pm we will gather at Dallas Retirement Village to grow as business and community leaders. Please join us for the first Mid-Willamette Valley Leadership Summit.

What will the Summit entail?

We invite all leaders and their teams from the Mid-Willamette Valley to come learn how to implement proven methods for growing as a community of understanding.

Tickets are $77 per person.

What community doesn’t need better communication and more revenue?

We sense an urgency for increasing our region’s capacity to build relationships and increase the collective efficacy of the regional community. With that in mind, we are fulfilling our role as a community catalyst by launching the very first Mid-Willamette Valley Leadership Summit.

We will gather on November 6th, 2018, at Dallas Retirement Village, for discussion of how we as business and community leaders, can lead from the front to become a community of outward thinkers and community of understanding. Along with our capacity to work together. We will share some out of the box ways to increase revenue.

We’ll learn about having an outward mindset by an organization that has a proven method to change lives and transform organizations.

In the afternoon session, we’ll hear from a procurement specialist who will share secrets to attaining contracts to increase your business revenue.

 

Agenda:

November 6, 2018

8:30-9 Check in

9-11:45 Arbinger Institute “The Outward Mindset” –  Arbinger makes the connection between behavior, mindset, and results. They will share proven work that equips people to understand and effect change at the level of mindset to change an organization’s culture, resolve conflict, and facilitate dramatically better organizational results.

11:45-12:30 Lunch (Included in your ticket)

12:30-2 Procurement – How can your business gain resources and contracts for growth?

  • Secretary of State Small Business Advocacy Team – structuring your business, business information and assistance cutting through red tape
  • Certification Office for Business Inclusion and Diversity – the beneftis to becoming certified with the State of Oregon as a women-owned, minority-owned, service-disabled Veteran owned, or emerging small business.
  • Department of Administrative Services – the statewide procurement system where businesses can find contracting opportunities.  Get your product or service further than retail and walk in consumers. 
  • Government Contract Assistance Program – provides FREE help bidding and proposing on those government contracting opportunities
  • Department of Human Services-Oregon Health Authority – we buy goods and services, provide businesses with supports and incentives such as employment solutions, and work alongside community partners for sustainable solutions.  It’s not a question of whether you fit in, but where does your business fit in?
  • ODOT – they are much more than roadways… they are industry champions that spend millions with small businesses, how can your business be one of the next ones that ODOT buys from?

2-3 Sponsors, Chamber Executive Team, Arbinger Speakers, Procurement Team EXCLUSIVE Mixer

 

You’ll receive:

  • Valuable insight from trained individuals
  • Outward Mindset Curriculum and practical implementable tools
  • Direct links to attaining contracts for increasing your revenue and how to stay on the radar for more
  • Catered Lunch on site

 

Register now at https://midwillametteleadershipsummit.eventbrite.com/

Les Schwab Tires

It all began in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for their customers.

It is about you, and it is about time. Les Schwab sets the standard for consistently exceptional customer service. Who else runs out to greet you at your car when you arrive? Their founder, Les Schwab, said, “Our business is earning your trust and we like doing that as fast as we can.”

Always improving, never changing. From flexible credit options and vehicle wellness reports to free Wi-Fi in their waiting room, they are always coming up with better ways to make things easier for you.

Creating customers for life by creating employees for life. At Les Schwab, employees are treated like partners; that is why many of them have been with Les Schwab for well over thirty years. So you will enjoy friendly, familiar faces – along with convenient free services and the best warranty in the business – for the life of your tires.

Always driven by their founder’s vision. Born in 1917 in Bend, Oregon, Les Schwab came from humble beginnings. He was a self-made man, and believed in old-fashioned hard work. Les built his business from one store to hundreds of locations across the western states, making Les Schwab one of the largest independent tire businesses in the United States.

He did not do it alone. Les valued partnership – he was married for over 70 years after all – and provided his employee’s training and opportunities to grow and succeed, both financially and personally. Les believed in treating customers like family.

Although Les passed away in 2007, his vision remains at the core of the company’s culture: give people more for their money… reward employees for their expertise and hard work… earn people’s trust and everyone benefits. Today, the 7,000 plus employees of Les Schwab Tire Centers are proud to carry on this legacy.

Keeping your life in motion. Over 65 years ago, they set the standard for tire service. Today, Les Schwab Tires continue to go out of their way to keep you on your way.

Habitat for Humanity

Habitat for Humanity of the Mid-Willamette Valley strives to bring people together to build homes, communities and hope. They strive to see a world where everyone has a decent place to live.

Habitat for Humanity creates lasting, affordable home ownership by partnering with families who have demonstrated need for stable, affordable housing but do not qualify for a traditional mortgage. Each family contributes 500 hours of “sweat equity” (volunteer time) towards the completion of other people’s homes and their own. Habitat then sells the home to the family using a zero-interest loan.

By empowering volunteers and community organizations they make a tangible, lasting difference in our community. Many volunteers participate through Habitat for Humanity’s partnerships with faith communities, businesses and service clubs. The homes they build are tax-bearing properties. Habitat for Humanity homeowners, whose modest incomes previously left them vulnerable to frequent moves, have the opportunity to grow roots and focus on other areas of their lives such as education, professional development, and volunteerism.

Habitat for Humanity “puts faith into action” by working face-to-face in 100 countries around the world. In a world riddled with violence, Habitat for Humanity volunteers give their time and resources towards building homes and hope worldwide. Habitat for Humanity of the Mid-Willamette Valley tithes all undesignated funds to assist with international house-building.

Habitat for Humanity of the Mid-Willamette Valley recently introduced the Ramos-Gasca family. Parents –Arturo and Sara, with daughters Brianna and Jessica. Arturo works for John Mills Concrete and has been employed with them for over a decade. Sara has recently recovered from a medical condition that was a major setback to the family. Despite all this, they continue to pay their bills and responsibly handle their finances. Habitat for Humanity was proud to partner with this family because they have regularly demonstrated amazing resilience and were ready to move into home ownership.

The family was paying $900 a month for inadequate and unsafe shelter. In this residence, one room had become completely uninhabitable due to severe mold issues. In the winter poor circuitry and poor insulation push utility bill into hundreds of dollars each month. With their new Habitat home, they have brand new five-star energy rated appliances that will result in affordable utility bills.

Please join them for a complimentary breakfast on October 2, 2018. The HopeBuilder Breakfast will be held at the Salem Convention Center and is a perfect opportunity to learn more about habitat for Humanity. This year’s theme is Home is the Key.

Chamber Luncheon: Dino Venti

Good, clean food is Venti Restaurants commitment to finding the best ingredients – locally and regionally sourced and raised with respect for the environment, animals and farmers – to serve to you. “Their community.” As a family-owned restaurant, they understand the importance of quality ingredients. For two decades they have striven to fill your plates with all-natural products.

The utilization of a farm-to-table concept with their produce allows Venti to offer products rich in nutrients and all the natural benefits of fresh products from hard working people here in our community. Their proteins are carefully selected with diligence and understanding of the necessity of freshness and cleanliness. The seafood found at Ventis is the highest of quality and all wild caught from the Pacific Northwest. They make an effort to accommodate dietary needs and the pursuit of healthy products by offering many gluten free friendly, vegetarian, and vegan options. They accomplish this by creating and producing many of their products with fresh ingredients in their facilities. This process allows them to eliminate chemicals, additives, preservatives, hormones, GMOs, MSG and potentially harmful products from our food.

Venti moved from their original location in the Reed Opera House in the summer of 2008. Their downtown Salem location is bigger and allows for a full kitchen and a full basement bar. They like to say they “crossed the road.”

While they serve lots of meatless and gluten free options, chicken teriyaki is the core of their offerings – the original rice bowl at the Reed Opera House was served with skewered chicken. By Dino Venit’s account, he has prepped 50 tons of chicken. In honor of the feat they redesigned their logo to pay homage to the chicken. The rooster logo is a nod to the animal loved for its power, boldness and beauty.

Venti’s strives to carry unique micro-brews and ciders. The local beer-drinking crowd is enthusiastic and often gets to help select the next keg. Venti’s opt for Oregon and North West brews but occasionally throw something different out there.

Dino Venti, owner of Venti Restaurants, will be speaking at this month’s Chamber Luncheon on September 17th. Don’t miss as he discusses the secret to his restaurants success in our local area. Chamber Luncheon is held at Dallas Retirement Village, and doors will open at 11:45 am. We hope to see you there.