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Lean Business Practices

Blog Credit goes to – Bank of Ireland Group PLC – https://www.thinkbusiness.ie/articles/what-does-lean-mean/

Lean is a term frequently used in the business world, but what exactly does it mean? Simply, lean can be described as creating greater value for the consumer while using fewer resources.

A business adopting lean principles will try to eliminate waste and increase operational efficiency. According to Womack and Jones, there are five principles of lean thinking:

Specific value as perceived by the customer: When it comes to being lean, value is defined by the customer. Many organizations fail to observe a product from the customer’s viewpoint. Products should be created to suit customers’ needs; for example, organizations may need to re-examine the product itself if demand is poor rather than changing marketing strategy. Simply put, when creating a product, make sure that you are addressing customers’ needs and giving them what they want.

Identifying the value stream: The value stream is the entire lifecycle of a product from the origin of the raw material/idea to the finished product. If an organization examines the entire process, it will almost always reveal a large amount of waste (this is known as process re-engineering). If an organization wishes to become truly lean, the value stream must be analyzed and improved.

Making the value flow through the value stream: For the value to flow then waste needs to be eliminated. If the process fails to move forward, then this can be considered waste. A value-stream needs to be created where every aspect of production is completely synchronized with all the other elements. A proper structure, therefore, needs to be put in place to make sure that the entire production stream flows efficiently, thus eliminating waste.

Pulling the value from the value stream: Rather than pushing the product to the customer, you allow the customer to pull the product from you. This pull approach ensures that nothing is created ahead of time and facilitates a much more synchronized flow. To achieve this greater flexibility is required as well as a very short cycle of design and production.

Striving for perfection: An organization that is “going for lean” is striving for perfection; however, this is an ongoing process. Getting value to flow faster will always expose hidden waste that is present in the value stream. What becomes evident is that there is no end to the process of reducing all the waste factors such as time, cost and mistakes. The company must always strive for perfection.

By dallaschamber Business Tips • DACC • Management • • • • • • • • • • • • • • • • • • • • • 0 Comments

2 National Holidays Today you should pay attention to

There’s a common misperception that Chamber of Commerce people don’t like to have fun.  They’re stuffy and just really like the good ol’ boys club.  Well I thought I’d attempt to prove otherwise.  There are some weird holidays out there every year.  And some are worth celebrating and enjoying.  We even think that by enjoying these holidays you can support your local economy and increase your business acumen.

National Double Cheeseburger Day – go get yourself a BURGER!  It’s a requirement on a day like this.  Stop in at Washington Street Steakhouse & Pub, West Valley Taphouse, Spirit Mountain Casino or Blue Garden Restaurant and enjoy one of their delicious burgers and wash it down with a milkshake, soda or craft brew.  My mouth is watering already.

National Online Learning Day – time to add to your knowledge.  Today is the day you register for an online class of your choice through Chemeketa Community College, Western Oregon University or SBDC.  There’s so much learning to do you just have to decide what you want to learn next and do it in the comfort of your home.  Homework in your pajamas, been there done that, bought the T-Shirt.

See, we like fun.

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8 Reasons You Should Care About Sustainable Tourism

By Beth Winchester of Visit.org

…No matter where we may go, we should remember we have the ability to participate in Sustainable Tourism.

What Is Sustainable Tourism?

Sustainable tourism is, in a nutshell, the concept of visiting a place as a tourist and trying to only make a positive impact on that location’s environment, society and economy.

That largely means supporting locally managed businesses and participating in activities that do not harm the environment or exploit local culture.

Benefits Of Sustainable Tourism

You may be wondering why you should care.

I mean, it’s obvious why you should care; but, for in terms of concrete benefits, there are many. Some include:

1. It benefits the local community

Offering not just employment to local residents but through non-profits, when you explore as a sustainable tourist by frequently locally owned and operated businesses your money goes directly back into the community.

This means that your business as a tourist brings in profits that will help the local community stay profitable long after you have left.

2. It helps to conserve precious natural resources

Earth’s many unique ecosystems are made the way they are for specific reasons, and they are not renewable.

Any chance we have to avoid damaging it, we should take.

You can take part in conservationist tourist activities by first avoiding support of any programs that hurt the land or animals; for instance, the majority of zoos and any landscaped parks or recreation areas that have torn down natural resources in order to find their space.

There are tours and parks that enable the original land to be preserved and enjoyed, so you should look for those.

3. It gives tourists a more honest look into the local area

By supporting locally-run tour guides and businesses, what you learn from them will be the truth about their culture and environment, from people who live there.

You won’t be fed the traditional scripted tourist-friendly information, but rather will get a first-hand glimpse into life as a local and learn to love the community for what it is.

Some places to look for these types of tours and experiences include Visit.org (the author of this post and a social impact business), NYC Photo Journeys (Epicure & Culture’s New York-based tour company), Grassroots Volunteering (volunteering) and Omprakash (volunteering), to name a few.

4. Sustainable Tourism isn’t just about creating better places to visit

It’s about creating better places to live.

Traditional tourist-heavy areas rely on tourist money pouring into their hospitality and services to keep their local economy afloat.

There are two possibilities as to how that scenario plays out.

  • The first option: Heavy tourist traffic — often called “overtourism”— will deplete the natural beauty and culture of the area, leaving a ghost of the original place for locals to live in.
  • The second option: The tourism industry helps to maintain the natural land and culture of the area, while also employing and empowering locals who get to live in their community year-round without having to change it all for tourists.

Sustainable tourism practices help ensure that the second scenario is the one we find ourselves in.

An easy way to support local residents is by patronizing independent hostels, homestays or AirBnB locations.

Hostels are often run by locals, and don’t take up as much real estate as hotel chains do. AirBnB — a system in which people rent out a part or all of their house or apartment for travelers — is definitely run by locals, and is often a way for individuals to supplement their income through the influx of tourists.

Both of these options are often cheaper than hotels as well.

Always use good judgement when choosing a place to stay, but take these options into consideration rather than assume you should stay at another big brand chain.

5. It can help avoid the displacement and resettlement of local communities

This is unfortunately often a consequence of tourism coming to a location previously untouched by major businesses.

For instance, in the past when a new beach town is “discovered” by tourists — typically from the First World — major hotel and food companies come in to benefit from the influx of potential customers.

They don’t tend to care about the survival of local life that was there before.

Sustainable tourism does, and it advocates for finding the best combination of exciting and profitable tourism and the continued existence of indigenous communities.

You can make efforts to be sustainable in this way by not supporting programs that exploit the local culture for entertainment or tourist photo ops.

Do some research to discover if the program or workshop you’re signing up for is being run by genuine residents or members of a certain culture or subculture, and not a larger outside corporation.

6. It prepares us for the future

The traditional tourism industry, with its very large eco-footprint — supporting heavy vehicle traffic, traveling and construction of large hotels — is not sustainable.

Travel will become more expensive, and rarer – especially the experience of going to unique lands and cultural areas.

Every major tourist destination may start to conform and look the same, contorting themselves to offer the same services and experiences.

But every community isn’t supposed to be the same, and not every experience should be either.

Sustainable tourism ensures that one-of-a-kind communities retain that which makes them special.

A simple way to be more environmentally conscious while traveling is to use bikes as well as our own feet as transportation.

At the very least, use them for short distances when possible.

This helps cut down on the air pollution in the area, which is often magnified by the throngs of tourists.

7. It is our duty to follow the “campsite rule”

Leave the person or places you encounter in at least the same state, if not a better one, than it was in before you.

Tourism is supposed to encourage and make feasible the experience of visiting the rest of the world and stepping into someone else’s shoes for a bit.

It isn’t supposed to grind the small communities down to a pulp, in favor of large tourism hubs.

8. Supporting sustainable tourism is a responsible thing to do

You lose nothing by taking part in it, and you get a guarantee that the beautiful forest, mountain town or pristine beach you spent a few delightful days in will still be thriving far into your future.

And when you return in the future it will be there waiting for you.

About Visit.org

This post was written by Beth Winchester of Visit.org, an online marketplace for tours and activities that benefit communities. Visitors add immersive local experiences to their existing travel itineraries. Social organizations raise awareness and revenue for their causes.

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Gamers, geeks and nerds – Technical Genius Solutions

Technical Genius Solutions (TGS)! Your source for computer repairs in Polk County, Salem and the surrounding areas, located in North Dallas. TGS provides the latest in residential and commercial networking solutions, computer repair and maintenance. They have a team of certified technicians who will pin-point your problem(s), and provide solutions quickly and efficiently. They can streamline your communications, boost your productivity, protect your system and help you maintain your workflow; as a result, saving you time and money!

If you are visiting our website, chances are that you’re experiencing a technology break-down and feeling frustrated. These folks understand that kind of frustration and are here to help. They offer same day service on-site, through remote access and at our office in Dallas, Oregon. They will diagnose and resolve your problem(s) without overloading you with a bunch of confusing, computer-related lingo.

So, whether you have a desktop computer, a laptop or an office with 100 users and multiple servers, you are in good hands with Technical Genius Solutions. No job is too big, or too small! They can do it all backed by a 100% satisfaction guarantee. They will work to serve you and make you, the customer, happy!

It is the TGS promise to you that they will do whatever it takes to earn your respect and loyalty in this very competitive industry. Give them a call and let them prove to you they have what it takes to let your problems be history.

While fixing computers is their driving force.  They love to have customers in for appreciation days where they play board games and computer games.  So even if you don’t have a computer issue right now.  Head over for their next game night.

tgsoregon.com

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He Drives all the Nuts Around Dallas – Squirrel’s Taxi Service

The One & Only Taxi in Dallas, OR.  Forget the big-name transportation apps, They aren’t permitted in town anyway.  You really want a ride with Squirrels Taxi Service, the preferred method of transportation for the locals of Dallas, OR and throughout Polk County. Owner Merlin Berkey is safe, dedicated, friendly and hardworking. Squirrels Taxi Service holds the same characteristics as the beloved woodland creatures our company is named after. Merlin was once referred to as a hero.  A retired Dallas police officer shared that he felt that without Merlin, there would likely be a lot more driving related injuries and fatalities, emphasizing that “he really is a hero.”

Rides for Any Reason or Occasion.  Need a ride to an appointment? We can provide you with the medical transportation you need. Had too many drinks? We’ll be your designated drivers so the party never has to stop. Whatever reason you may need to get to and from, let Squirrel’s get you where you need to be.

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Member Spotlight – Dallas School District

Dallas School District serves a large geographic area of nearly 250 square miles. The students enrolled in the school system represent nearly half of all students served by Polk County schools. A staff of over 300 licensed and classified people work in six schools and one administrative building. The District also sponsors Luckiamute Valley Charter School (formerly Pedee School and Bridgeport Elementary) as well as Dallas Community School, another Charter School in Dallas.

They believe the school is one of the major institutions through which our cultural, political and social heritage is transmitted from generation to generation and the means by which the members of our society are prepared intellectually to evaluate and control cultural, political and social changes.

The primary purpose of the Dallas School District is to provide opportunities for the full intellectual development of each child. The child has the responsibility to himself and society to purposely pursue the educational opportunities provided him. Dallas School District has a shared responsibility with parents and with other institutions and agencies for the social, physical, and emotional growth and development of the individual child.

It is an obligation to our children, community, and country to institute those programs necessary to fulfill the education needs of our children and to provide the facilities, materials, technology, and staff required to do so.

The School District has partnered with the Chamber by being on the board, sponsoring business-centric events, working on business solutions pertaining to workforce development.

Dallas School District is working hard to shape the future, participate with them.

https://www.dallas.k12.or.us/

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10 Tips for Starting A Small Business

Today’s post is brought to you by Forbes.com contributor Mike Kappel  

If you’ve thought about opening your own business, you might have begun to look for advice. There are so many tips for starting a new business out there that choosing which ones to follow can get confusing.

As a seasoned entrepreneur, I can tell you that there is no perfect formula for starting a small business. I’ve learned that the best business advice usually forces you to think in a new way. So, I’ve compiled a list of tips for starting your own business that you might not have heard.

Tips for starting a small business

Opening your own business is often a learn-as-you-go process. But, the more smart decisions you make early on, the better chance your company has for success. If you have an entrepreneurial idea, try these ten tips.

1. Address excuses

Today In: Entrepreneurs

Countless people dream of becoming entrepreneurs, but they never do. They’re burdened with excuses and fears of failing. From money to time to responsibilities, you can make a million cases for not starting a business.

Let’s face it, being your own boss is scary. In most cases, new business owners have a lot to lose with little insight into their chances of success. Worrying about the risks of business ownership is normal.

But, excuses only slow you down from reaching your goals. If you really want to start a business, you need to address the reasons you think you can’t start a business and get rid of them. Find a solution to the issue rather than let it hold you back.

2. Absorb everything

Listen to what others have to say—friends, family, experts, even yourself. When it comes to things that have to do with your entrepreneurial goals, be a sponge. As you learn, start to work out the idea in your head. Write things down. Keep notes from all the resources you come across to develop a detailed plan.

When you tell people about your startup, read their body language. Do they like the idea? Or, are they just being nice and really think you’re going in the wrong direction? Encourage your listeners to be honest with you. The collective opinion you get from peers could be a reflection of how consumers will react.

Don’t ignore the power of advice from experts and veteran business owners. These folks know first-hand what does and doesn’t work. Smart entrepreneurs learn from the mistakes other business owners have made.

3. Be a solution

Rather than starting your idea with what to sell, think about what it will solve. It’s a lot easier to gain a solid customer base when your business is fixing a problem. Your startup should fill a hole in a certain market or niche.

For example, I didn’t create Patriot Software just because I had a passion for software. I wanted to solve an issue that small business owners like me faced. After doing some research, I found I could provide payroll and accounting software that is easy-to-use and affordable.

Home in on why you are opening your own business. Understanding your motives will help you create a brand and market your company. Know what problems your target customers face and how you can solve them.

4. Keep it simple

If you’re like many entrepreneurs, you have a business idea and you’re ready to run with it. Be careful not to let your concept snowball into something overcomplicated. You could end up with an expensive, elaborate end-product that nobody wants to buy.

As a new business owner, try to start small and narrow your focus. Learn how to test your business idea. Create a simple, quality good or service. A successful business idea should fulfill promises to customers and exceed expectations.

Cut unnecessary features that water down your offerings and cost you money. As a small business, you don’t need all the bells and whistles of a giant corporation. It will be easier to add to your business as it grows.

5. Count the costs

Once you start to develop your business idea, add up how much it will cost. You will need to factor in every business expense necessary to launch and operate. Some costs to keep in mind include your location, rent, supplies, marketing, and more.

Come up with the most educated number you possibly can. Then, take whatever you think that dollar amount is and quadruple it. Seriously, quadruple it. You’ll experience unexpected costs of running a business around every corner. It’s better to be over prepared than short on funds when bills start to roll in.

When you’re thinking of the cost to start a business, don’t forget about your personal budget. Look at how much money you need to live, including rent, food, gas, healthcare, etc. Lay these expenses out in order of which ones you must pay (e.g., mortgage) to ones that can slide if the money runs out (e.g., entertainment).

Once you have a grasp on all your expenses, start to create a business budget. At first, you might need to get some outside capital to make ends meet, like a small business loan. Go over all of your options before putting your money into the startup.

6. Imagine yourself with zero money

I mean zero. There is a high probability that this will happen. I’ve had several businesses not make it for the long haul. And, I’ve come close to bankruptcy.

Launching an unsuccessful business idea is a reality for many entrepreneurs. Over half of new businesses fail within the first five years of opening. How would you handle having no incoming money?

It’s a good idea to come up with a “just in case the worst outcome happens” plan. You might need to get a job on-the-fly or temporarily live with your parents. You might have to go without comforts that you’re used to. Figure out how you would get by if your business plan went south.

Look at your current sources of income. What do you earn from your current job? How long would your savings last if you quit? What unexpected things could mess up your plan (e.g., you wreck your car or your furnace breaks)? Prepare yourself for all the situations that could happen if the business idea doesn’t work out.

7. Earn while you build

If you want to start a small business, don’t quit your day job—yet. Launching a successful startup is a process. Build your business in stages and gradually transition from employee to entrepreneur.

As a new business owner, it will take some time to earn a steady income. Keep your nine-to-five and work on the business during off hours so you can earn during those tough, first stages. Once you have a healthy inflow of cash from your company, you can tackle business ownership full time.

8. Speak up about your business

One challenge many business owners face is that they don’t know how to sell. It can be intimidating to share your business with the world, especially when you’re new.

If you’re worried what people will think about your business, you need to get over it. If you can’t convince consumers to buy from you and support your company, it’s difficult to make money. Not outgoing? Fake it ‘till you make it. If you really want business success, you can’t afford to be shy.

In my early days as an entrepreneur, I had to to do public speaking for the first time. Back then, I didn’t have any training or experience in talking to large groups of people, not to mention I wasn’t very keen on the idea of facing my worst fear.

But, if I wanted my young company to succeed, I need to to get out of my comfort zone. This came in the form of planning and hosting nearly 70 three-day conventions for my customer base of network recruiters.

I can’t begin to tell you how afraid I was. As it turned out, I became a lot more comfortable in front of people after speaking at the conventions. Though I was more introverted than extroverted, I learned to “put myself out there” for the sake of my business.

Be ready to speak confidently about your business, even if it makes you uncomfortable. As a new business owner, you will need to market and network constantly. From networking with clients to negotiating supplier payment terms, you must be able to communicate.

9. Know the legal requirements for starting a small business

Starting a business is exciting. Laws are not. But, you need to understand the rules that come with opening a business. If you fail to follow government regulations, you could face steep penalties.

From forming a legal structure to setting up an accounting system, you must follow laws. You need to register the business with your state. You must also take care of business-specific tax liabilities. And as you hire workers, you need to follow employer laws.

The rules that apply to you depend on your state, business structure, and industry. Consider talking to a small business accountant as you set up your company.

10. Balance passion with wisdom

One of the most important ingredients in a successful business idea is passion. Passion will consistently drive you to improve your process so your business grows.

That said, don’t let passion take over all your decisions. Passion will move you forward, but knowledge will point you in the right direction.

Conduct market research on your industry and talk to target customers to find out your business’s potential. Ask experts questions about launching a startup. Reach out to professionals that can help you with certain areas of business, such as financial advisors and lawyers.

As your business starts to come together, think of it like driving a car. Let your passion hit the gas pedal and your mind control the steering wheel. That way, you can be confident about the direction you’re headed and sustain the momentum you need to get there.

Mike Kappel

Mike is the founder and CEO of Patriot Software, LLC. He has over 30 years of entrepreneurial experience across five startups. He started Patriot Software in the basement of a factory and grew it into a multi-million dollar company that serves small businesses all across the United States. he knows what small business owners and entrepreneurs face because he’s faced it himself. For more information, please visit Patriot Software or Follow: @PatriotSoftware on Twitter.

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16 Tips for Business Success

Starting a business? Here are 16 important startup tips that will help you make your startup a success.

What do you need to do to start a business? There are dozens of websites including ours that have checklists that remind you of the many tasks you should perform when starting a business. Although such checklists are very useful because they help you remember important startup steps, they are just To Do lists. They tell you what to do, but don’t provide any tips about what makes a business successful.

Unfortunately, you don’t succeed in business just by completing a list of tasks. Nor will your business be a success just because you think it’s a good idea.

What will make or break your business? What determines if it will be a success?

Here are 16 tips for starting a business and making it succeed.

  1. Know yourself, your true motivational level, the amount of money you can risk, and what you’re willing to do to be successful. Sure, we all want to make millions of dollars. But what are you willing to give up to reach that goal? How many hours a week will you work on an ongoing basis? How far out of your comfort zone are you willing to stretch? How far will your family stretch with you? To be successful, keep your business plans in line with your personal and family goals and resources.
  2. Choose the right business for you. The old formula – find a need and fill it – still works. It will always work. The key to success is finding needs that you can fill, that you want to fill, and that will produce enough income to build a profitable business.
  3. Be sure there really is a market for what you want to sell. One of the biggest mistakes startups make is to assume a lot of people will want to buy a particular product or service, because the business owner likes the ideas or knows one or two people who want the product or service. To minimize your risk for loss, never assume there is a market. Research the idea. Talk to real potential prospects (who aren’t family and friends) to find out if what you want to sell is something they’d be interested in buying, and if so, what they’d pay for the product or service.
  4. Research your competitors. No matter what type of business you are starting or running, you will have competitors. Even if there is no other business offering exactly what you plan to sell, there is very likely to be other products or services your target customers are using to satisfy their need.  To be successful, you need to research the competition and find out as much as possible about what they sell and how they sell it. Competitive research is something you should plan on doing on an ongoing basis, too.
  5. Plan to succeed. If you’re not seeking investors or putting a huge sum of money into your business, you may not need an elaborate business plan, but you still do need a plan – one that specifies your goal – your destination – and then lays out at least a skeletal roadmap for how you’ll get to where you want to go. The plan will change as you progress and learn more about your customers and competition, but it will still help you stay focused and headed in the right directions. Use our business planning worksheet to help develop that basic plan.
  6. Know the Operational Needs. Most people who are thinking about starting a business focus on what they’ll sell and who they’ll sell it too.  What they often don’t consider is how the business will actually operate. For instance, if you’re selling items, how will they be delivered? How much customer support will be needed – either to answer questions about the product, or to respond to people whose shipments haven’t arrived? Will you need to accept credit cards? Will you invoice customers? Who will follow up to be sure you’re paid? Who will build and maintain your website and social media presence?  Will you be able to use a virtual assistantfor such tasks, or will you have to hire employees? Even if you’re starting a small personal service business, these are issues you should consider and plan for.
  7. Don’t procrastinate. I’ve heard some people advise would-be business owners to not move ahead with their business until they have investigated every last detail of the business they want to start, and are absolutely sure it’s all going to work and be profitable. The problem with that approach is that it leads to procrastination. No one ever really has all the pieces in place – even after they’ve started their business. Yes, you need to research the market, have a rudimentary plan in place and do things like get a tax id if needed, register with local officials, if required, etc. But if you try to make everything perfect before you launch, you may never get around to starting the business at all.
  1. Start on a small scale before going all out. Some people believe that entrepreneurs are risk-takers. But for the most part, successful entrepreneurs don’t like walking blindfolded on a limb. Instead, they take controlled risks. They test an idea on a small scale, then build on what works well, tweak what shows promise and discard the disasters.
  2. Don’t fixate on mistakes or get demoralized by them. The difference between successful people and everyone else is that the successful people learn from their mistakes and move on. They don’t dwell on failure, blame the economy, curse their bad luck, or blame other people for their fate. If the path to their goal is blocked, they look for an alternate path, or sometimes choose a different, more attainable goal.

    Free Business Startup Checklist

    Starting a business can be overwhelming! Use this free Business Startup Checklist to make sure you don’t miss any important steps. This downloadable Word document lists the steps you need to take to get your business up and running, and includes space for you to note your own comments and deadlines. You can get the checklist free when you subscribe to the free Business Know-How Newsletter.

  3. Learn from others. Find mentors, join groups with like-minded people, learn everything you can about your industry and what it takes to get from where you are to where you want to be. Attend industry conferences. Take training courses when they are available. Buy courses offered by experts. You’ll save a tremendous amount of trial and error by learning from people who have been there before.
  4. Think of what you do AS a business. Keep track of income and expenses, keep business money separate from personal funds, find out what regulations your business needs to abide by.
  5. Understand the difference between working for yourself and building an ongoing business. If you want to build a business, you need to develop systems and methods that allow you to hire other people to DO the work of the business while you plan it. You limit the potential for growth if you don’t bring in other people to work for you.
  6. Get to know investors. If the business you are starting will need investors to grow, do what you can to find out what investors are looking for and where to find those who might invest in your kind of business. Local angel and venture capital groups are a good place to start – attend meetings they hold or meetings that investors are speaking at.
  7. Put yourself out there. Ask for what you want (in a polite way.) I started my online business by participating online on GE’s GEnie online service. When I was ready to send them a proposal to run a small business area, I could not only talk about my credentials in general, but point to places I was already contributing to their service. I became one of the early content providers to America Online because I picked up the phone and made a cold call. I wound up with a new consulting client after I struck up a conversation with a woman sitting next to me on an airplane. Remember, people like to do business with people they know. Get the ball rolling, and keep it rolling by continually reaching out and introducing yourself to new people.
  8. Embrace Digital Marketing. Even if you’re running a local business, you need a comprehensive digital presence. At minimum you need a professional-looking website, an email list that lets you communicate with customers and prospects on a regular basis, and presence on the social media channels that your customers frequent. While you may get many of your customers by word of mouth, referrals or networking, you still need a strong digital presence. The reason: prospective customers are likely to look you up on the web before they decide whether or not to contact you. Coupons, special offers, and practical information sent to your email list can encourage customers and prospects to buy from you or make repeat purchases.
  9. Never stop learning and trying new things. What’s profitable now, won’t necessarily be profitable next year or 10 years from now. So, don’t let yourself fall into the “this is the way I’ve always done things” rut. Keep your eyes and ears open for new things. Are there newer or better ways to market your products and services? Are customers asking for something you’re not offering? Is there a different type of customer you should be targeting? Get answers by reading everything you can about your industry and listening to your customers.

© 2018 Attard Communications, Inc. All Rights Reserved. May not be reproduced, reprinted or redistributed without written permission from Attard Communications, Inc.

About the author:
Janet Attard is the founder of the award-winning  Business Know-How small business web site and information resource. Janet is also the author of The Home Office And Small Business Answer Book and of Business Know-How: An Operational Guide For Home-Based and Micro-Sized Businesses with Limited Budgets.  Follow Janet on Twitter and on LinkedIn

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Member Spotlight – Spirit Mountain Casino & Lodge

Spirit Mountain Casino was created to enhance economic self-sufficiency opportunities for the Confederated Tribes of Grand Ronde, its members, and surrounding communities. They strive to promote economic diversification by the Tribes, and to support a variety of housing, educational, and cultural programs under the direction of Tribal Council. Once you’re at Spirit Mountain Casino, you can enjoy an expansive selection of gaming, entertainment, and great food. They have a variety of accommodations to choose from, from standard rooms to deluxe suites to fit everyone’s needs.

Our dining options feature great variety as well, offering one of the best casino buffets in the Pacific Northwest, as well as a first-class service restaurant and a full-service bar and lounge. And with 90,000 square feet of gaming space full of blackjack tables, roulette, slot machines and more, you won’t find a more inclusive, all-around enjoyable casino to visit. Think you’ll become a loyal customer here at Spirit Mountain Casino? So do we! Join our Coyote Club rewards program and experience exclusive member benefits and amenity discounts.

By dallaschamber Business Spotlight • DACC • Member News • • • • • 0 Comments

Member Spotlight – MV Advancements

Founded in 1966 by Margaret Reavis Larsen as Mid-Valley Workshop, our primary focus was job-training. Under Margaret’s guidance, care and leadership Mid-Valley Workshop expanded its services to include housing and community activity programs. In 1993 the organization was renamed as Mid-Valley Rehabilitation to reflect this breadth of services.

Today we are MV Advancements, and we continue to provide supportive environments and programs for our clients. Together, we strive to create life-long fulfillment and growth.

For more than 50 years, we’ve helped adults with disabilities through our innovative approaches and caring responsive staff which allows us to serve hundreds of clients through an ever-evolving set of services. In our Employment Services, we match business needs with individuals’ strengths and capacities, resulting in a long-term win-win for both the employer and the employee. In Residential and Community Inclusion, we support individuals to meet and exceed their own personal goals of growth and development so they can live a fulfilling life.

MV Advancements is overseen by a dedicated group of community members, business leaders, and educators. The board’s vision is to continue to honor the intentions of founder and pioneer Margaret Reavis Larsen.

The Board of Directors meet monthly, and Board seats are up for renewal every three years.