The Genius of Asking ‘What If?’ Questions

Again we feature a guest writer.  John Hittler, Father of 7, husband, difference maker, transformational business coach, generous, bold. Author of The Motivation Trap (Oct, 2018)  Featured writer for forbes.com

“Ever wonder how leaders change the world? It’s simple, really. They make declarations that do just that. They can sound something like this:

  • “I’m going to get into the best shape of my life this year!”
  • “Our team is building our second product, and it will be twice as profitable as the first.”
  • “We’re going to take the White House and change the course of history!”

Declarations can be pretty dramatic, or they can be simple and straightforward. But one thing is certain: Without them, nothing changes. We simply stick with the current paradigm or the old declaration.

Where, then, do declarations come from? The most effective place is a “what if?” question.

Why Start Things With A Question?

That’s a great question, really.

Questions literally open up (and close) pathways in your brain. Like an itch, questions need to be scratched. When a great question is posed, whether in a team meeting or at a family dinner, our brains race to answer them (or in the case of teenagers, avoid them like the plague).

Consider the relative power of questions that we hear often:

  • “When will you be home from the movies?”
  • “Where are we going on vacation?”
  • “How do we get this project moving forward again?”

With questions such as these, our brain knows pretty much what to do since there are similar precedents and experiences we have from the past. Our brain uses these precedents to find or quickly create an acceptable answer.

So why, then, is a “what if?” question so much different? And why do leaders and visionaries use “what if” questions so fluidly?

The Power Of A “What If?”

With a normal question, your brain quickly and transparently uses previous information, data or situational experiences to concoct an acceptable answer.

With a “what if?” question, your brain usually holds no previous precedent, paradigm or example to rely upon for an acceptable answer, so the answer heads to a different area of the brain. When this happens, we often say out loud, “Great question!”

“What if?” questions force us to imagine or create, often calling forth strong emotions. Consider the structure and possibilities of the following two questions:

  • “Where are we going on vacation this year?”
  • “What if we enjoyed our best vacation ever this year?”

Both deal with the quality and details associated with an annual ritual for many families, a great break designed for fun, relaxation and togetherness.

With the first structure, “Where are we going on vacation this year?” notice how your mind immediately conjures up options that are most likely known entities: perhaps a traditional family meeting spot or a favorite “comfort” vacation like a lake house or cottage.

With the second structure, “What if we enjoyed our best vacation ever this year?” you notice that the structure of the question produces a new mandate: “best ever!” That standard or mandate could certainly be achieved by the structure of the first question, however, it is not required. Hence, the power and the subtle genius of “what if?”!

When SpaceX was founded, which question do you suspect Elon Musk asked: “How do we create private space travel for individuals?” or “What if we create a private space travel company for individuals?”

The second question leads much more easily to a beautiful, powerful act, namely a declaration of a previously impossible (or improbable) outcome.

How To Start

If “what if?” questions are so powerful, when can you utilize them best? The answer is simple: Anytime when a change, large or small, is what you’re after.

Consider these areas/themes to ask great “what if?” questions:

  • Health: “What if I felt energetic, focused and ready to go every morning?”
  • Adventure: “What if I took the most outrageous adventure of my life this year?”
  • Wealth/Investments: “What if I had $5 million in liquid assets invested by 2025?”
  • Learning: “What if I finally learned to paint with watercolors?”
  • Team: “What if we doubled our sales this year?”

The list seems endless. Where the mind can conceive it, the question can be asked and then answered in the form of a powerful, world-changing declaration. Declarations have that power. Simply asking the question and making the declaration to change shifts your entire world and the quality of your life.

What Comes First For You?

If you are going to change the world, or at least your little part of it, start with one theme or category. Pick a simple theme that will pay big dividends. Health is a great one, as everyone can envision a higher version of vitality, energy, weight and strength.

Ask a simple question, like, “What if I were in the best shape of my life?”

You’ll transform your world more so than if you were standing still.”

The Outward Mindset

An outward mindset will greatly impact how we negotiate our world and the impact we will have. An outward mindset helps us to see the world as it is and not how we imagine it to be. An outward mindset doesn’t come naturally though. We have to consciously change how we think about the world and about others.

In The Outward Mindset, the Arbinger Institute reports that “the biggest lever for change is not a change in self-belief but a fundamental change in the way one sees and regards one’s connections with and obligations to others.”

Moving from an inward mindset to an outward mindset is more than a surface adjustment or behavioral change alone. It requires a change in how we see and think about others. How we see and respond to others is not so much about them as it is a reflection of what is going on inside of us. We often fixate on other’s shortcomings so we don’t have to deal with our own.

Arbinger has discovered that those who consistently work with an outward mindset follow a pattern. They:

· See the needs, objectives, and challenges of others (Create opportunities for people to see each other so they can begin to talk.)

· Adjust their efforts to be more helpful to others (“Real helpfulness can’t be made into a formula. To be outward doesn’t mean that people should adopt this or that prescribed behavior. Rather, it means that when people see the needs, challenges, desire, and humanity of others, the most effective ways to adjust their efforts occur to them in the moment. When they see others as people, they respond in human and helpful ways.”)

· Measure and hold themselves accountable for the impact of their work on others (“Measuring one’s impact requires nothing but a willingness to stay in regular conversations with others about whether they feel one’s efforts are helping them or not.”)

An outward-mindset begins with you. “While the goal in shifting mindsets is to get everyone turned toward each other, accomplishing this goal is possible only if people are prepared to turn their mindsets toward others with no expectation that others will change their mindsets in return. This capability—to change the way I see and work with others regardless of whether they change—overcomes the biggest impediment to mindset change: the natural, inward-mindset inclination to wait for others to change before doing anything different oneself.” This of course, is true leadership.

The chamber office is carrying this book. Stop by and purchase your copy today to learn how you and your organization can benefit from building an “outward mindset”.

Dallas Area Visitor Center

Introducing the 2019/20 Dallas Area Chamber of Commerce Directory and Visitors Guide!

This publication is full of resources for residents, visitors and businesses alike. This directory will be distributed locally, regionally and nationally. Our national and regional focus is on chambers of commerce, visitors centers, hotels, information centers and transit stations and airports.

 

Locally, we will put several copies in our area doctor and dentist offices, restaurants, hotels, retail businesses and local attractions.

We will be delivering throughout the next couple weeks. If you’d like yours right away, please feel free to swing by the office and pick up a stack!

See you soon!

Reading: A Habit Worth Fostering

There are two distinct types of people when it comes to reading: those who love to read, and those who cannot say when it was that they last read a complete article, let alone a book. With all of the options for consuming the written word, it is a shame that anyone misses out the benefits of reading.

There are many health benefits to curling up with a good book. Reading is one of the best ways to exercise the brain. Brain stimulation in the form of reading decreases stress and increases memory. It has also been proven to help slow and possibly prevent Alzheimer’s disease and Dementia. Reading also helps with focus and concentration, something that many struggle with, within the multitasking demands in today’s society.

With regards to the inherent professional benefits, reading is one of the single best ways to help advance your career. People who read on a consistent basis have larger vocabularies, enhanced writing skills, and tend to be promoted more quickly and more often than their non-reading counterparts. Reading is the most affordable education one can obtain. A library card can open up a world of possibilities to knowledge. There are also many free business books available on Kindle, iBooks, Google Books, and Nook through the Gutenberg Project.

A reading habit does not have to be strictly related to business or literature. Lighter reading, such as graphic novels, and bestsellers are great escapes. Additionally, audio books, magazines, and newspapers are also great at stimulating the mind and provide the same benefits. Set a goal of reading just 15 to 30 minutes per day to place yourself on the part of establishing a great reading habit.

There are so many great business books for those who prefer that genre or who want to inject a bit of professional development into their reading diet. No matter your industry, there are a wide variety of books that are both entertaining and informative.

Regardless of the genre or variant (i.e. hardcover, paperback, e-book, audio book), developing a reading habit will benefit your mind, body, and career.

Tribes by Seth Godin

In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.

Since it was first published almost a decade ago, Seth Godin’s visionary book has helped tens of thousands of leaders turn a scattering of followers into a loyal tribe. If you need to rally fellow employees, customers, investors, believers, hobbyists, or readers around an idea, this book will demystify the process.

It is human nature to seek out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads).  Now the Internet has eliminated the barriers of geography, cost, and time. Social media gives anyone who wants to make a difference the tools to do so.

With his signature wit and storytelling flair, Godin presents the three steps to building a tribe: the desire to change things, the ability to connect a tribe, and the willingness to lead.

If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma led a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, ran her internal tribe of marketers from her cube in Seattle.

Tribes will make you think—really think—about the opportunities to mobilize an audience that are already at your fingertips. It’s not easy, but it’s easier than you think.

The Servant – James C. Hunter

The concept of servant leadership has always captivated. I’ve seen many liters in my life some of which have been absolutely horrific and how they lead.   they are dictators they are angry they do not think about the result of their actions to those that they lead at least that’s what it seems. but a servant leader those who I’ve been able to watch always consider what’s best for those in their care

As I finished my degree I was required to read the book The Servant by James C Hunter.  It was one of those books that I did not want to put down as it spoke to my soul about the real characteristics of a true leader, someone that doesn’t just mandate they influence and inspire.

In this absorbing tale, you watch the timeless principles of servant leadership unfold through the story of John Daily, a businessman whose outwardly successful life is spiraling out of control. He is failing miserably in each of his leadership roles as boss, husband, father, and coach. To get his life back on track, he reluctantly attends a week-long leadership retreat at a remote Benedictine monastery.

To John’s surprise, the monk leading the seminar is a former business executive and Wall Street legend. Taking John under his wing, the monk guides him to a realization that is simple yet profound: The true foundation of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice.

I agree with Hunter 100% when he writes, “The role of the leader is a very high calling.” And remember: whether you lead a corporation, team, troop, department, or family, you are a leader. The Servant offers terrific insights for going beyond average to truly fulfill a meaningful, purposeful leadership role, no matter what that role might be.

Mid-Willamette Valley Leadership Summit

On November 6th, from 9 am to 2 pm we will gather at Dallas Retirement Village to grow as business and community leaders. Please join us for the first Mid-Willamette Valley Leadership Summit.

What will the Summit entail?

We invite all leaders and their teams from the Mid-Willamette Valley to come learn how to implement proven methods for growing as a community of understanding.

Tickets are $77 per person.

What community doesn’t need better communication and more revenue?

We sense an urgency for increasing our region’s capacity to build relationships and increase the collective efficacy of the regional community. With that in mind, we are fulfilling our role as a community catalyst by launching the very first Mid-Willamette Valley Leadership Summit.

We will gather on November 6th, 2018, at Dallas Retirement Village, for discussion of how we as business and community leaders, can lead from the front to become a community of outward thinkers and community of understanding. Along with our capacity to work together. We will share some out of the box ways to increase revenue.

We’ll learn about having an outward mindset by an organization that has a proven method to change lives and transform organizations.

In the afternoon session, we’ll hear from a procurement specialist who will share secrets to attaining contracts to increase your business revenue.

 

Agenda:

November 6, 2018

8:30-9 Check in

9-11:45 Arbinger Institute “The Outward Mindset” –  Arbinger makes the connection between behavior, mindset, and results. They will share proven work that equips people to understand and effect change at the level of mindset to change an organization’s culture, resolve conflict, and facilitate dramatically better organizational results.

11:45-12:30 Lunch (Included in your ticket)

12:30-2 Procurement – How can your business gain resources and contracts for growth?

  • Secretary of State Small Business Advocacy Team – structuring your business, business information and assistance cutting through red tape
  • Certification Office for Business Inclusion and Diversity – the beneftis to becoming certified with the State of Oregon as a women-owned, minority-owned, service-disabled Veteran owned, or emerging small business.
  • Department of Administrative Services – the statewide procurement system where businesses can find contracting opportunities.  Get your product or service further than retail and walk in consumers. 
  • Government Contract Assistance Program – provides FREE help bidding and proposing on those government contracting opportunities
  • Department of Human Services-Oregon Health Authority – we buy goods and services, provide businesses with supports and incentives such as employment solutions, and work alongside community partners for sustainable solutions.  It’s not a question of whether you fit in, but where does your business fit in?
  • ODOT – they are much more than roadways… they are industry champions that spend millions with small businesses, how can your business be one of the next ones that ODOT buys from?

2-3 Sponsors, Chamber Executive Team, Arbinger Speakers, Procurement Team EXCLUSIVE Mixer

 

You’ll receive:

  • Valuable insight from trained individuals
  • Outward Mindset Curriculum and practical implementable tools
  • Direct links to attaining contracts for increasing your revenue and how to stay on the radar for more
  • Catered Lunch on site

 

Register now at https://midwillametteleadershipsummit.eventbrite.com/

Les Schwab Tires

It all began in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for their customers.

It is about you, and it is about time. Les Schwab sets the standard for consistently exceptional customer service. Who else runs out to greet you at your car when you arrive? Their founder, Les Schwab, said, “Our business is earning your trust and we like doing that as fast as we can.”

Always improving, never changing. From flexible credit options and vehicle wellness reports to free Wi-Fi in their waiting room, they are always coming up with better ways to make things easier for you.

Creating customers for life by creating employees for life. At Les Schwab, employees are treated like partners; that is why many of them have been with Les Schwab for well over thirty years. So you will enjoy friendly, familiar faces – along with convenient free services and the best warranty in the business – for the life of your tires.

Always driven by their founder’s vision. Born in 1917 in Bend, Oregon, Les Schwab came from humble beginnings. He was a self-made man, and believed in old-fashioned hard work. Les built his business from one store to hundreds of locations across the western states, making Les Schwab one of the largest independent tire businesses in the United States.

He did not do it alone. Les valued partnership – he was married for over 70 years after all – and provided his employee’s training and opportunities to grow and succeed, both financially and personally. Les believed in treating customers like family.

Although Les passed away in 2007, his vision remains at the core of the company’s culture: give people more for their money… reward employees for their expertise and hard work… earn people’s trust and everyone benefits. Today, the 7,000 plus employees of Les Schwab Tire Centers are proud to carry on this legacy.

Keeping your life in motion. Over 65 years ago, they set the standard for tire service. Today, Les Schwab Tires continue to go out of their way to keep you on your way.

The Go Giver – Bob Burg & John D. Mann

I had gone to a conference in 2010.  I was really struggling to wrap my head around the validity of our company’s offering when a colleague suggested that I stop worrying about what it was and just learn how to give myself away.  That comment stunned me.  Aren’t we here to do business?  I rely on commissions to pay my bills.  The colleague-turned-mentor said something I’ll never forget, “listen, you’re a go-getter.  But you’re also a giver.  You’re trying to separate the two.  Stop it.  You need to learn to be a go-giver.”

Give and get… at the same time?  I was lost.  She said she had a book in her room that she’d lend me for the rest of the conference if I wanted to implement the one thing that had made her successful.  I thought. ‘The one thing? This one thing was the one that made you so successful?  I’ll take it.’

I read a little bit that night.  But had to ask if I could finish it before we got together again the following month.  She said that’d give us a chance to talk further.  So I held onto it.  I didn’t just read it.  I devoured it.

The Go Giver is a parable-like story that shares how the main character learns how to give in order to receive.  He meets a mentor that shows him the importance of being kind and giving what you do have in order to give enough value to others that they only want to consider you for doing business in the future.  Stories are funny that way.  They share implementable universal truths that help us become who we need to become in order that we can accomplish great things.  It helped me produce better numbers.  Numbers that meant more to clients than what I was selling.  The numbers I gained was in humans who valued the things I was sharing with them.  And yes, my numbers grew in how much I made.

Learning to give is one major step in learning how to be open to receive.  You can even borrow it, I bought it on CD so I can hear it over and over again.

Book Review – The 5 Levels of Leadership

From where I’m sitting we’re all leaders, in different capacities.  With that in mind, we can all use a boost in how we go about leading in our realm.  Many of us have at least heard of leadership guru John C. Maxwell.  In fact for many people when they think of information about becoming a good leader, they think of things that Maxwell has said or written.  Not sounding familiar?  That’s ok.  I’d like to introduce you to him and one of my favorite books he’s written.  “The 5 Levels of Leadership”.

In this book, Maxwell dispels the myth that position or title equals leadership.  True leaders are those who stand for something great and do things in line with a greater cause.  Maxwell shares that the five levels include:

  1. Position – People follow because they have to. You’ve been given a title that says you’re the boss.
  2. Permission – People follow because they want to. People have enough buy-in on you as leader they voluntarily go where you lead them.
  3. Production – People follow because of what you have done for the organization. Your actions have proven to your followers that you are worth following.
  4. People Development – People follow because of what you have done for them personally. You’ve put enough into developing others that people value your leadership as a developer of people as well as processes.
  5. Personhood – People follow because of who you are and what you represent. Your character has stood the test of time and has been refined like gold and has proven to be of high value.

Consider this book for your next investment into your business library.  For me, it showed me the level of leader I am now and what I’m capable of becoming.  For you maybe something else.  But there’s something there for sure to get that boost to reaching new potential in leadership capabilities.